Privacy Policy

Last updated: June 30, 2025

Next Electrical Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or contact us.

1. What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Information you submit through forms (e.g., service requests, bookings, or downloads)

  • Technical data (such as IP address, browser type, and pages visited)

2. How We Collect Your Information

We collect personal information in a number of ways, including:

  • When you complete a contact form or request a quote

  • When you download a free resource (e.g., eBooks or guides)

  • When you communicate with us by phone, email, or online chat

  • Automatically through cookies and website analytics tools (such as Google Analytics or Meta Pixel)

3. Why We Collect Your Information

We collect your personal information to:

  • Respond to your enquiries and provide services

  • Process bookings and service requests

  • Send you helpful resources, updates, or offers (if you’ve opted in)

  • Improve our website and customer experience

  • Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees and contractors, where necessary to perform services

  • Service providers or third-party platforms we use for marketing, booking, or analytics

  • Legal or regulatory authorities if required by law

We will never sell your information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and tracking technologies (such as Google Analytics and Meta Pixel) to collect data about your browsing behaviour. This helps us improve our content, marketing, and user experience. You can manage your cookie settings through your browser preferences.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Personal data is stored securely using modern security tools and practices.

7. Accessing or Updating Your Information

You may request access to or correction of the personal information we hold about you by contacting us directly. We’ll respond to all requests in accordance with the Privacy Act.

8. How to Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Next Electrical Solutions
Email: operations@nextes.com.au
Phone: 0413 635 112
Address: 75 Seventh St, Mildura VIC 3500, Australia

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.